Ritz Royalty Terms & Conditions

Ritz Royalty Terms & Conditions

  • Membership program and benefits are subject to change without notice. All ticket prices vary between 2D and 3D screenings.
  • Membership benefits can only be redeemed upon presentation of your membership card at the box office or by purchasing online with a valid membership login.
  • Payment of membership fees must be made at time of joining at the Ritz box office or online.
  • If purchasing online, your membership card will be available to pick up the box office at your earliest convenience.  If purchasing Ritz Royalty Concession or Ritz Royalty Senior memberships, a valid concession or senior’s card is required upon collection of membership card at the box office.
  • Valid full name and email address must be provided at the time of signup at the box office.
  • Membership fee is strictly non-refundable.
  • Memberships are valid for 12 months from the date of joining. Memberships can be renewed online or at the box office within 1 month of expiry for a small fee. 
  • The Ritz Royalty benefits and membership is strictly non-transferable and proof of ID may be requested.
  • One free ticket is issued when joining. The free ticket will be loaded automatically onto your membership card for redemption. The free ticket is not valid for special event screenings or 3D screenings.
  • A limit of 2 (two) tickets can be purchased at the discounted rate, per membership card.
  • Internet and mobile booking fees apply when purchasing memberships online.
  • All prices are subject to change without notice.
  • Use of your Ritz Royalty membership card constitutes acceptance of the Ritz Cinema's Terms and Conditions as amended without notice.
  • The Ritz Cinema respects your privacy and will not share your information with any third party.
  • Lost cards should be reported to Ritz Cinema box office on (02) 8324 2500, and will incur a replacement fee. Your replacement card can be collected from the box office.
  • Please call the Ritz Cinema to notify any change of details on (02) 8324 2500 or email customerservice@ritzcinema.com.au OR alternatively, please log into your account online and make the necessary changes to your details.


Membership fees:

  • Ritz VIP Adult: Join for $17
  • Ritz VIP Concession/Child: Join for $14
  • Ritz VIP Senior: Join for $10


Membership benefits:

  • Complimentary ticket upon joining
  • Discounted tickets to all regular 2D and 3D sessions (see below for discounted ticket rates)
  • Exclusive offers & competitions
  • First access to special events, premiere screenings and exclusive member screenings


Discounted ticket rates:​

Adult 2D $10
Adult 3D $10 excludes glasses

Concession 2D $10
Concession 3D $10 excludes glasses

Senior 2D $8.00
Senior 3D $8.00 includes glasses